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This year’s AOM community activities will revolve around the topic of customer relationships. Specifically, we’ll be reflecting critically on subscription as a relationship and thinking collectively about other types of customer relationships that capture loyalty, affinity, and passion, and that speak to the lives of current-day arts consumers. We also provide informational webinars for upcoming cohort studies. 

UPCOMING EVENTS

We provide automated Zoom captioning during all of our sessions, and a recording with those closed captions will be shared publicly afterwards. A Word document of the transcript and the PowerPoint presentation can be provided upon request. For these or any other accommodations, please write to Annick Odom at annick@wolfbrown.com, so we can do our best to make necessary arrangements to ensure your full participation.

Demographics and Buyer Behavior Informational Session
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April 21, 2025 at 2:00 - 3:00 pm ET | 1:00 - 2:00 pm PT

Audience Support for DEI - Open Forum
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Thursday, April 24 from 2 - 3 pm ET | 11 am - 12 pm PT


If you have any questions or comments about our latest newsletter "Audience Support for DEI,” we’re pleased to invite you to a free, 60-minute Open Forum facilitated by Alan Brown of WolfBrown. This will be a lightly structured conversation, mostly to take questions and provide an opportunity for AOM community members to share their experiences and perspectives on the implications of the audience data for their organization. Discussion will revolve around the following questions:

  • What are you hearing from your audiences and donors about this topic, if anything?

  • Are there opportunities now to activate donors around your commitment to DEI?

  • What strategic communications efforts with the larger audience/community are needed, if any?

Looking for a past event? Our most sessions have been recorded and are made available via our video archive library.
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